Frequently Asked Questions

How can we help?

If the answer to your question isnt included below then please dont hesitate drop us an email through your Contact Us page and we will get back to you with an answer lickity split! 

Your certificate will be issued once you have completed your course evaluation form at the end of the course.

Yes we accept online payment through the links provided within your Shopping Cart. Cheque and bank transfer payments are also accepted. For these payments please proceed through the Shopping Cart and select the Pay Later option. All the details can be found on the invoice that will be emailed to you once you have registered your details for the course.

If the course you have registered for is cancelled, we will speak with you to see if there are any other courses that you are interested in. If the course is rescheduled we will list you onto the next available date. If you are unable to attend any of the upcoming dates or courses we will refund the course fees to you.

Registration cancellations must be notified in writing to Cancellations received 30 days prior to the training will receive a refund of the registration fees, less an administration fee of AED 200 of the course fee. Cancellations received less than 10 days prior to the training are not eligible for a refund.

Your place on the course will be confirmed once payment for the course has been received.

Your course history can be viewed by logging into your account using the details you entered when you registered for your first course.